BorealCraftBorealCraft
About Contact

Our 30-day guarantee

Order from BorealCraft. If the gloves do not fit your work needs, return them within 30 days for a full refund of the purchase price.

The promise
Ship any order back within 30 days of receipt for any reason. We process your refund to the original payment route within 3 business days of arrival.

30-day returns

Valid for any reason, including selecting the wrong size.

Insured delivery

Parcels damaged or misplaced in transit are replaced or refunded at our expense.

Secure payment

Pay cash upon arrival or transfer funds by bank: no credit card forms, no digital card records saved.

Real support

A workshop technician responds at [email protected] within one business day.

How to claim

  1. Send your order reference number to [email protected].
  2. We issue return instructions and our intake address within one business day.
  3. Mail the parcel; your refund is issued once the return package is logged at our bench.

Read the full terms on our Returns policy and Delivery terms documentation pages.